To place a Bespoke order please use our contact form and we will aim to respond to you within 24 – 48 hours.
In order to carry out any work, we require full payment in advance.
Order time frames will vary depending on the intensity of the
order and the item itself. You must allow between 4-5 weeks for any
order to be completed, unless stated otherwise during a consultation.
Once an order has been approved, any payments made will be
non-refundable. The time, effort and investment into all raw materials
for bespoke orders cannot be reversed and in most cases the items cannot
be resold.
We always try our very best to ensure your final product is
perfect and fully meets your requirements. Please note; when sending
over photos, swatches and colours via email, colours may vary depending
on monitor settings, camera lighting etc. We cannot be held responsible
for any mismatch or differences in the final product.
To avoid
complications, samples and swatches can be sent to us in order to ensure
a perfect understanding and match. Similarly, for orders that require accessories matched to outfits, you may send us parts of the outfit, or
the entire outfit using Recorded Delivery. However. We cannot be held
responsible for any damage or loss that occurs throughout the process.
If you have any queries related to specific items mentioned above, or
any other query about our bespoke service, please use our
Contact Form.
Visit
Inayah Collection to check our full range of
islamic clothing.
Hijabs and Abayas